Our Clients

We treasure the opportunity to work with every new client and pride ourselves on our many repeat customers. Occasionally, they are kind enough to provide us with feedback directly or on one of our social channels, which we have collected here. Thank you to each and every one of our valued clients! We look forward to serving your further. 

 “I am stunned by how fabulous my rings from Katherine James Jewellery are; they bring me such joy when I wear them. Perfect service and the cherry on the cake is that Katherine is such a lovely lady and her ethos to customer service is out of this world. I wouldn’t buy from anywhere else. Trust me you will not be disappointed.” –Kerri Brooker

 “I approached Katherine James Jewellery with an idea to find/create a piece of jewellery to commemorate a new chapter in my life. I say idea, but it was very much a half formed vision! One that Katherine worked tirelessly with me to turn into a reality. I now own the most beautiful Tourmaline and Diamond ring that is so gorgeous it makes me feel slightly emotional each time I look at it. If you are looking for something special or to spoil yourself (or spoil someone else) I cannot recommend Katherine highly enough.” 
–Caroline Dutot 

“I have been looking for a Diamond and Emerald ring for quite a long time. I've walked around many jewellery shops and tried on various designs but never seen quite what I wanted, until I found Katherine James Jewellery. The rest they say is history! Amazing selection, amazing value and amazing customer service. I received my ring on Tuesday and have not been able to stop gazing at it since. I didn't think it could surpass the photos online but it has. As I opened the box I gasped in delight. It is absolutely as beautiful as I hoped it would be and I am not disappointed. The Emerald is exquisite; the more I look into it the more I fall into it. It's surrounded by 12 beautiful, sparkly clear Diamonds. Beyond perfection. I feel like I should be on Downton Abbey! I will never shop anywhere else ever again. I look forward to your posts to see what delight is available next to drool over.” –Private Client  

While it was a long and bumpy road to get my ring, the customer service was amazing. Katherine and Rachel are incredible people and I cannot say enough nice things about them. Most importantly, my ring is GORGEOUS! Katherine worked with me to get a beautiful Sapphire that will be treasured forever. While it is material object in the midst of a worldwide crisis, it is something lovely to look at and imagine a brighter future for us all. Do not hesitate to buy. I know I will again, but I need to give these lovely ladies a break. Health to all!” –Dawn Ulreich

I bought a beautiful Sapphire and Diamond ring in platinum in an unusual design. Katherine was friendly and helpful. I was worried about buying online and not seeing the piece in person, but now, I will hopefully purchase more when I get pennies saved up! Thank you.” –Eleanor Macnicol

“Hi Katherine, I have bought a couple of pieces from you, including my gorgeous ring in Yellow Gold with Diamonds. You were very helpful and had the ring delivered in ultra-quick time. Thanks again.
–Maureen Callander

“Wow, thank you very much. I have just received my lovely KJ ring boxes; they are such super, vibrant colours. Thank you!” –Jo Packham 

“My husband wanted to treat me to something special for Christmas after surviving our first year in business together. He gave me a "ring voucher" (perspex ring he'd had laser cut and engraved with the words "Ring Voucher" and the amount I had to spend) knowing that I would want to pick out my own. I loathe paying high street prices for jewellery, so have always purchased at auction or pawn shops. But, since finding Katherine James Jewellery, I can shop from the comfort of my home and still get an amazing price! The ring I chose is amazing. Everyone comments on it! Katherine is absolutely lovely and can be trusted (and feels) like an old friend. I purchase jewellery from her with complete confidence.” –Emma-Louise Harrison

“I have bought numerous beautiful pieces of jewellery from Katherine James Jewellery. Katherine is an amazing lady who gives amazing customer service. Would highly recommend. Top class jewellery.”
–Caroline Croskery

 “I would just like to say what a fantastic person Katherine is. She is always extremely patient with all my questions and very knowledgeable. I always feel I am in good hands. I am now the proud owner of this stunning Emerald and Diamond ring. I upgraded my diamond engagement ring and so glad I did! I absolutely love it.” –Melanie Burgess

“Katherine James Jewellery provides a truly personal service. Nothing is too much trouble...photos, sizes, etc. Sizing, if needed, is swift. Love getting my parcels! I’ve bought several pieces from her over the past three years or so ranging from a little unusual brooch to big, whopping sparklers. I’ve returned items too, and there is absolutely no issue. Big, massive thank you from me.” –Gail Jenkins

“I’ve made multiple, fabulous purchases from Katherine James Jewellery. I have had them all valued and they were  unanimously estimated at double or triple the price I paid.” –Mary-Lynne Edwards  

“I can't remember how I found Katherine James Jewellery, but I am so happy I did! I bought a beautiful Silver and Mother of Pearl ring from her and she was so helpful sending me photos and information. I received it within a couple of days and I love it! I have just bought my second ring, which Katherine is having resized for me; amazing customer service. I find myself looking at the page regularly to see what's new.” –Rebecca Kay

“I am so, so happy with my beautiful Tanzanite. Katherine is so lovely, welcoming and relaxed. Having said that, the jewels are so beautiful it would be very hard to walk away! I would never buy from a high street store again.” –Naomi Dickenson-Lacey

“I want to say a huge thank you to Katherine James Jewellery for being patient and offering the best advice to help me become the very proud owner of these Diamond studs. The photo didn't do them justice. They catch the light so beautifully that I could literally spend hours holding them and watching the Diamonds dance.” –Patricia Johnston

I love my gorgeous ring! From my first message to Katherine, it was obvious her love of exquisite Diamonds and gemstones. She was so helpful and had the patience of a saint as I just couldn’t wait to receive this ring. I’d recommend her to anyone, as she is so knowledgeable and has a great eye for detail. Thank you again.” –Beverly Anne

“It’s such a pleasure to buy from Katherine James Jewellery. Katherine herself is genuine and honest. She will always be my first port of call for any jewellery requirements I may have. She will even source something specific for me should I request it. The jewellery is always unique and superb quality, which is why I will always go back to her. Kathrine is passionate about gems and that comes across clearly. Her passion and personality works alongside the beautiful jewellery making it a special and pleasurable buying experience every time.” –Nicola Jane Treend

“I have bought several items now from Katherine James Jewellery. I am always thrilled with the quality of her jewellery, and the value. I’m hooked!” –Helen Aldcroft